Payment Terms
For The None attended and Simple Cremation package, we require full payment at least three working days before the funeral takes place.
For all other Funeral Arrangements we require a deposit payment at least three working days prior to the Funeral Date to cover the disbursements and 50% of our fees. This deposit amount will vary depending on the arrangements made.
The final invoice will be sent out to you around 7 days following the funeral. You have 14 days from the date shown on the invoice for payment to be made in full.
We accept cash, debit/credit card, cheque or BACS transfer. Our bank details will be visible on your final invoice. If you are seeking help from the Department for Work and Pensions please advise your Funeral Director as soon as possible.
If you fail to pay us in full on the due date we may charge you interest at a rate of 1.5% per month or part month the account is outstanding. Interest is calculated on a daily basis from the date of our account until payment, compounded on the first day of each month and before and after any judgement (unless a Court Orders otherwise)
Please note all accounts beyond our credit terms will be passed to our Debt Collection Agency, Sinclair Goldberg Price Ltd. All accounts, without exception, will be subject to a surcharge of 20% plus VAT to cover our costs in recovery. These accounts will also be subject to any legal costs incurred in obtaining settlement.
Help with Funeral Costs
If there are insufficient funds for the funeral, you may be eligible for help with the funeral costs from The Department of Work and Pensions.
To qualify for help the applicant (not the deceased) must be in receipt of the following:
- Income Support
- Income-based Jobseeker’s Allowance
- Income-related Employment and Support Allowance
- Pension Credit
- Housing Benefit
- The disability or severe disability element of Working Tax Credit
- Child Tax Credit
- Universal Credit
You may also be eligible if you're getting a Support for Mortgage Interest loan. You can still claim Funeral Expenses Payment if you've applied for these benefits and you're waiting to hear about your claim.
A funeral payment will not cover all of the funeral expenses and there is no guarantee of acceptance. If your claim is successful, the payment will be made directly to the Funeral Director.
If you are not in receipt of any of the qualifying benefits then alternatively you may be able to seek help from a charity, please speak to your Funeral Director for more information.
It is important that you are honest and upfront with your Funeral Director so we can try and help you in the most appropriate way and act in your best interest at all times. Any information you choose to provide us with will be treated with the strictest confidence.
Directors:
P. R Gaunt (Dip FD, MBIE)
H. J Share
S. A Meikle-Janney
S. J Gaunt (Dip FAA)
J. S Gaunt
